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Director of TPA Operations

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About the Role

Our Why

At ThrivePass, we empower our clients and their employees to Thrive through the personalization of employee benefits and data-driven insights.

About the Role

The Director of Operations is accountable for two core areas of ThrivePass’s business: our Pre-tax business, which includes HSA, FSA, HRA, Commuter and Dependent care benefits; andCOBRA administration. The ideal candidate has deep experience in leading operations and support teams, preferably in a TPA environment. This role is crucial to ensuring exceptional customer service, efficient processes, and a high standard of performance.

Reporting Relationships.

This role reports to the COO and serves on the ThrivePass Senior Leadership Team. The role has oversight to the Pre-tax and COBRA teams across three countries. Additionally, this role has interdependencies with other departments, and will regularly be expected to contribute insight to the benefit of the organization.



Additional Information

Salary Offered


Bonus Eligible

Benefits Offered

ThrivePass is committed to providing an inclusive and welcoming environment for all team members. We do not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.


Click here to apply.