EDI Specialist

About ThrivePass
We empower our clients, and their employees, to thrive through the personalization of employee benefits and data-driven insights. ThrivePass' purpose is to partner with organizations to create personalized and meaningful employee experiences.

We value our employees, their contributions and strongly believe in employee development. Everything we do is tied to our CARE values, being: Courageous, Authentic, Resourceful and Excellent. Performance at ThrivePass is measured by embodiment of our CARE values and the accomplishment of quarterly Big 3 goals.
About The Role
The purpose of this role is to analyze, test and maintain electronic data interchange across ThrivePass products and systems. The EDI Specialist is responsible for the set-up and maintenance of new and existing vendor connections.
Responsibilities
  • Consistently hit quarterly goals while embodying our CARE values.
  • Capture and document business and functional requirements, perform analysis, and testing.
  • Manage and maintain an active pipeline of 30+ file integration projects within established SLAs.
  • Ensure elected EDI (Electronic Data Interchange) offering adheres to client’s needs and regulatory requirements.
  • Work directly with carriers and vendors to review requirements, coordinate testing, and ensure files are production ready.
  • Troubleshoot and support client and partner inquiries regarding existing EDI.
  • Use available configuration tools in proprietary middleware software to build file process automations.
  • Partner with internal development team to build new file automations and set up SFTP exchange.
  • Participate in sustainment responsibilities, such as production monitoring, file maintenance, and tracing where files are in the EDI lifecycle.
  • Resolve issues and complications, answers customer questions and identify patterns or trends with problems and recommend prompt solutions.
  • Provide support to other colleagues in the business by providing recommendations on problem resolution when they arise.
  • Own the development of new processes and procedural documentation.
Requirements
  • 1+ years’ experience with EDI formats (i.e. Fixed width, JSON, XML, etc.).
  • Familiar with benefit enrollment platforms (i.e. TPA, COBRA, CDH, Health and Wealth, etc.
  • Excellent communication and writing skills.
  • Attention to detail and highly effective planning, organizational, time management, analytical, and problem-solving skills.
  • Ability to work independently and pick up new knowledge and skills in a fast paced and changing environment.
  • Handle sensitive information in a confidential manner.
  • Knowledge of HSA, HRA, FSA and COBRA a plus.
Salary Offered
$60,000-$90,000/annually
Benefits Offered
  • Health, Dental, and Vision Insurance
  • Life and AD&D Insurance
  • Short-and long-term disability insurance
  • Maternity and Paternity Leave
  • 401K with employer match
  • 5-and 10-year sabbatical program
  • Employee Assistance Program (EAP)
  • Voluntary Benefits
  • Monthly Employer Contributions to Employee ThrivePass Account
  • Annual Learning and Development Funds
  • Generous Paid Time Off (PTO) Policy
Additional Information
ThrivePass is committed to providing an inclusive and welcoming environment for all team members. We do not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.