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Pre-Tax Platform Updates

ThrivePass Platform Enhancements

ThrivePass will be enhancing its platform for the FSA, HRA, HSA, Commuter, and Premium Reimbursement products.
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ThrivePass Banking Options and Pre-Note Process

We're pleased to announce some changes to the available banking options with the transition to the enhanced platform.
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ThrivePass Platform Enhancements #2

A follow up on ThrivePass's FSA, HRA, HSA, Commuter, and Premium Reimbursement products.
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Announcement for Employees

Announce the coming changes to your employees with this document or a Word doc sent from your Relationship Manager.
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HSA Transfer Letter

Announcement from ThrivePass to all HSA account-holders.
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Announcement for Employees #2

A more detailed description of the coming changes. Use this as-is or cut-and-paste from a Word doc sent from your Relationship Manager.
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2021 Open Enrollment Processing

Overview for submitting 2021 Open Enrollment elections for all pre-tax accounts.
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Blackout Period / HSA Identity Verification

Reminder about important blackout dates, and important updates on Identity Verification process for HSA participants.
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Enrollment Processing

Guides and training videos for ongoing enrollment processing. The guides were previously provided by your Relationship Manager. Video links are embedded.
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Banking and Funding Reminders

Schedules for daily debit card transactions and manual claim processing.
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Employer FAQ

Post GO-LIVE! For Employers - Answers to some of your most burning questions since 12/15/2020 go-live on the new portals.
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Follow Up To GO-LIVE!

Post GO-LIVE! for Employees (1) – Employee-facing communication that answers most commonly asked questions we’ve received from participants.
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New Member Portal Intro

Post GO-LIVE! for Employees (2) – Employee-facing communication containing highlights of the new portal.
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